Pace, unrelenting industry evolution and competitiveness within the Hospitality Industry attracts the fierce and determined.  It can also prove exhausting and often provides inadequate opportunity for those working ‘in’ the business to reflect objectively on their performance within the Industry.  Benchmarking, objective performance assessment, critical business components and key appointments provides insight into current and forecasted performance.  We can support delivering this valuable tool, through the following service offerings;

• Key Competitor Comparisons
• ‘Secret Diner’ Appraisals
• Performance Reviews / Performance Management of Key Appointments
• Outlet Review & Recommendations
• Development of a Holistic Business Performance Improvement Plan